We’re upgrading you from 4Mb to…
            10Mb. Absolutely free

Dear Mr …….

We like to give our customers the best service we possibly can. That’s why we’re upgrading your broadband speed from up to 4Mb to up to 10Mb - free. No catch. No strings attached.

An album in a minute
If you thought 4Mb was pretty speedy, wait ‘til you try 10Mb. You can download an Mp3 music track in under 54 seconds (about the time it took to read that last sentence). A whole album takes less than a minute. And if you put the kettle on, you can download an episode of your favourite soap before it’s even boiled - under 5 minutes for half an hour’s telly.

Get ready for up to 10Mb
Your upgrade will happen automatically. No forms to fill or phone numbers to ring. And because Virgin Broadband comes via fibre optic cable (not telephone wires) your speed isn’t dependent on how close you are to a telephone exchange. It’s all part of our continous investment in bringing you the fastest easiest-to-use broadand in the UK.

The upgrade will start February and will roll out region by region until the end of the summer. Keep an eye on virginmedia.com/evenfaster for the latest news on your switchover date. In the meantime, see below to get even more out of your Virgin Media Broadband.

Kind regards,

Trevor Elliott
MD, Customer Service